Effective Date: August 12, 2025

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These Terms & Conditions (“Terms”) constitute a binding agreement between you (“User”) and Hapteam (“Company,” “we,” “our,” or “us”) governing your access to and use of our website, services, and communications, including, without limitation, email and SMS messaging. By accessing or using our website or services, you agree to be bound by these Terms.

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1. Use of Services

1.1 Permitted Use. You agree to use our services solely for lawful purposes and in accordance with these Terms.
1.2 Prohibited Conduct. You shall not engage in any conduct that, in our sole discretion, disrupts, damages, impairs, or interferes with our website, systems, or operations.

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2. Account Information

2.1 Accuracy of Information. You represent and warrant that all information you submit through our website or any related service (including, but not limited to, name, email address, telephone number, and business information) is true, complete, and accurate at the time of submission and that you will promptly update such information to maintain its accuracy.
2.2 Responsibility for Contact Details. You acknowledge that failure to provide accurate and current contact information may result in your inability to receive important communications from us.

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3. Consent to Communications

3.1 Express Consent. By voluntarily providing your email address, telephone number, or other contact information to us through our website, forms, or any other channel, you expressly consent to receive both transactional and marketing communications from us and our service providers acting on our behalf.
3.2 Scope of Communications. Communications may include, but are not limited to:
(a) Service-related notifications, project updates, account alerts, and other transactional messages;
(b) Marketing and promotional content, including newsletters, offers, and partner announcements; and
(c) Surveys, invitations, and community updates.
3.3 Delivery Methods. Communications may be transmitted via:
(a) Email (using platforms such as Mailchimp or our proprietary systems);
(b) SMS/text messaging (using providers integrated with our services); and
(c) Follow-up messages via form platforms such as Typeform.
3.4 Legal Compliance. We comply with all applicable laws governing commercial electronic messages, including, without limitation, the Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003 (CAN-SPAM Act), the Telephone Consumer Protection Act of 1991 (TCPA), and, where applicable, the General Data Protection Regulation (GDPR) of the European Union.
3.5 Withdrawal of Consent. You may withdraw your consent to receive marketing communications at any time by:
(a) Clicking the “unsubscribe” link included in our email communications;
(b) Replying “STOP” to any SMS/text message; or
(c) Contacting us at info@hapteam.com.
3.6 Transactional Communications Unaffected. Revocation of consent to marketing communications shall not limit our right to contact you regarding transactional matters related to your account, projects, or services requested.
3.7 Charges and Frequency. Standard message and data rates may apply for SMS communications. The frequency of messages may vary based on your interactions with us.

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4. Intellectual Property

All content, materials, and features available on our website, including text, graphics, logos, images, and software, are the exclusive property of Hapteam or its licensors and are protected by applicable intellectual property laws. No content may be reproduced, distributed, or transmitted without our prior written consent.

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5. Limitation of Liability

To the fullest extent permitted by law, Hapteam shall not be liable for any indirect, incidental, consequential, or punitive damages arising from or related to your use of our website, services, or communications, whether based in contract, tort, strict liability, or otherwise.

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6. Amendments

We reserve the right to amend these Terms at any time. Any changes will be effective immediately upon posting on our website, and the “Effective Date” will be updated accordingly. Continued use of our services after such posting constitutes your acceptance of the revised Terms.

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7. Contact Information

If you have any questions regarding these Terms, please contact us at info@hapteam.com.

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